Sales Policy for Rivmavel
Effective Date: January 6, 2025

Thank you for choosing Rivmavel! This Sales Policy outlines the terms and conditions that apply to your purchases from our website, www.rivmavel.com. By placing an order with us, you agree to these terms. Please read through the policy carefully.

Order Acceptance and Confirmation

All orders placed through our website are subject to acceptance by Rivmavel. Once we receive your order, we will send you an order confirmation via email. This confirmation includes a summary of the items ordered, your shipping address, and the total amount due.

Please note that the receipt of an order confirmation does not constitute acceptance of the order. We reserve the right to accept or decline any order at our sole discretion, including orders that are out of stock or involve pricing errors.

Pricing and Payment

  • All prices listed on our website are in USD and are subject to change without notice.
  • Prices do not include taxes, shipping, or handling fees. These additional charges will be calculated during checkout based on your shipping address and order size.
  • We accept various forms of payment, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.
  • Payment is due at the time of purchase. Your payment will be processed once your order is confirmed.

Sales Tax

Sales tax will be applied to your order based on the shipping address and in accordance with local tax laws. If applicable, the sales tax will be added to your order during checkout.

Shipping and Delivery

  • Rivmavel offers shipping to locations within the United States. Shipping fees are calculated at checkout and vary depending on the size and weight of your order.
  • We strive to process and ship your order within 1-3 business days. Delivery times will vary based on your location and the shipping method chosen.
  • Standard shipping typically takes 5-7 business days. Expedited shipping options are also available for faster delivery at an additional cost.
  • We are not responsible for delays caused by third-party shipping carriers, weather conditions, or unforeseen events that may affect delivery times.

Backorders

If an item is out of stock or on backorder, we will notify you promptly and provide an estimated restock date. You will have the option to cancel the item or wait for it to be restocked. If you choose to cancel, we will issue a full refund for the item.

Order Changes and Cancellations

Once an order is placed, it is processed promptly. If you wish to modify or cancel your order, please contact us immediately at info@rivmavel.com. We cannot guarantee changes or cancellations after an order has been processed for shipment.

Product Availability

All products are subject to availability. We make every effort to keep our inventory updated, but in some cases, an item may become out of stock unexpectedly. If an item becomes unavailable after your purchase, we will notify you and provide a full refund for that item.

Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, please refer to our Refund and Return Policy for instructions on how to return items for a refund or exchange.

Please note that we do not accept returns on certain items, including personalized products, final sale items, and opened or used items unless defective.

Privacy and Security

We take your privacy seriously. All personal information collected during the ordering process is used only for the purpose of fulfilling your order and providing customer service. For more details, please refer to our Privacy Policy.

Limitations of Liability

Rivmavel is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products, including but not limited to loss of profits, personal injury, or damage to property.

Customer Support

If you have any questions or need assistance with your order, our customer support team is here to help. Please reach out to us:

Changes to This Sales Policy

Rivmavel reserves the right to update or modify this Sales Policy at any time. All changes will be posted on this page with an updated effective date. Please check back periodically to ensure that you are aware of any changes.